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Signed-in users get a tracked request with a configurable SLA. Others open a ticket with a 30-day clock. Pulsar Cards does not hold a Type II audit report, a GDPR certificate, or a DPDP certificate. It is not an RBI-authorised payment system, prepaid instrument issuer, or payment aggregator. It is not a TRAI-registered Principal Entity or telemarketer unless operations records a Principal Entity ID. This site describes technical controls in the product today. Signed MSA, DPA, and audit reports are issued by counsel and a licensed CPA firm — not generated by this page.